Tools IT and Competitive Advantages Questions

There are 5 questions. All questions and the parts in them are required.

Response should be brief and to the point. Your total number of pages 1n this document should not exceed 4 pages.

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Use this Word document to provide your response. Responses are evaluated on the level of completeness, clarity, relevancy, and persuasiveness.

Question 1. Collaboration Tools.

Using the time/space collaboration and social tool matrix, provide at least two examples for each type from your own organization or an environment you know. Make sure to state the technology used and how it 1s relevant to performing the type of collaboration. Comment on each technology example you provide and then provide suggestions for possible improvements.

Question 2. IT and Competitive Advantages.

Information technology (IT) can be used as a competitive advantage for many organizations. However, it is challenging to sustain these competitive advantages. Discuss this from local and global perspectives. Provide examples of some competitive advantages from your own organization, or from an organization you know. Further, explain what steps can be done to sustain these competitive advantages.

Question 3. The IT Infrastructure.

The IT infrastructure includes components such as (1) computer hardware, (2) operating systems, (3) enterprise software applications, (4) data management and storage, (5) Internet platforms, and others. Pick two components, and discuss the following for each component:

Explain the component that helps the organization to perform its functions.
Provide at least two examples from your own organization, or an organization you know
What are some new trends in this infrastructure component?
Question 4. Outsourcing.

Organizations outsource many of their IT needs, including software-as-a-service (SaaS). Explain the concept of SaaS and provide some examples. Do you think an organization can outsource all of its software needs? State at least two advantages and two disadvantages for using SaaS.

Question 5. Mobile Technology.

An organization representative once said: “The iPhone is not a game-changer, it’s an industry changer. It changes the way that you can interact with your customers, […] and with your suppliers. ” To what extent do you agree or disagree with the statement? Explain. Provide examples of services or apps that can help boost business performance. Do you think all employees can benefit from using mobile technologies for business? applications? Provide some examples.

Google is the world’s premier search engine with more than 60,000 searches made every second, which equates to between five and six billion searches on any given day. As a result, the company is highly profitable earning around $100 billion in advertising revenue each year.

Research an organization located in the Kingdom Saudi Arabia and discuss the following:

A. Introduction (one strong paragraph with a solid thesis statement that is related to the topic of the assignment, which is the main point you are making in the paper).

B. Body (where you will integrate your responses to the following questions):

Q1. What type of search engine technology is the company using?

Q2. Discuss the benefits the company is gaining from using that technology.

Q3. What sort of metrics does the company use to measure the success of the utilized search engine technology?

Q4. What other metrics might the company consider using to measure the success of the utilized search engine technology? Why?

C. Conclusion (explain and summarize your thoughts on all the topics or the most of the important points of the assignment very well).

D. References with citations (scholarly references & citations supporting your answer)-(refer to point #3 in the General Instruction)-(Ensure that you fully explain how your citations directly answers the question within the assignment).

You are the General Manager of a 500-room hotel. Your hotel also has kitchens, restaurants and meeting rooms.

Answer the following two questions:

1. Select 10 technologies from all of the information and communication technologies that we have learned in this course. Discuss how you could utilize them to operate effectively and efficiently? Why?

2. What are the key considerations in selecting and implementing these technologies (systems)?

Hint: Think about costs, service delivery, operational issues, staffing and training, management needs, and so on.


Save your file as lastname_firstname_108_final, 10% penalty for not following this format.
800 words total (+/-10% is OK). Include a word count at the end of your essay. Word count should not include references.
Grading will be based on the following rubric.
Single space with proper margins.
You should properly cite and reference the research and information used. At least five references are required (APA style preferred), which should not be included in word count.
Save your file in MS Word or PDF format. Canvas will accept files only in doc, docx, and pdf format.
Submit your write up to HSPM 108 Final Exam Part 2 on Canvas
Due: 5/19/2020 at 11:59 pm.
Important note:

Your write up will be reviewed by Turnitin. Without properly citing and referencing the materials used, you may get a high Turnitin Similarity Index, i.e. above 20%. In such a case, you should review your paper and make sure you do not violate University’s policy on plagiarism.

Literature Review

Topic Title: Strategies to Implement and Integrate Big Data and Data Analytics to Improve Business Decisions (The research should answer the question what strategies should business use in leveraging big data and data analytics to improve business decisions?)

**Two business decisions are: Hiring decisions and Marketing decisions

**This paper is the continuation of first paper, I am attaching bellow.

Literature Review is a critical evaluation of peer-reviewed articles, texts, and other sources relevant to your research. The paper must contain a minimum of eight (8) peer-reviewed references published within the past 5 years.

Literature Review Content:

Subject or issue overview (do not rewrite the introduction)
Categorized or themed presentation of material supporting and refuting the subject or issue
Critical review and comparison of each referenced work
Conclusions based on the facts in the literature review
The paper should contain at least 6-8 pages of content not count title page, table page and a reference page.

* Table of contents, Introduction, conclusion and sub headings are mandatory

Question 1. —Use attached doc for this question “Data and Information”

How can you be fooled by data? Why/How does the data collected in polls and studies lead us to incorrect conclusions? What impacts do you think polls have or have had on you? Do you pay attention to polls? Do you think national polls impact peoples’ views on a topic?



Question 2. –Use attached doc for this question “ Information and Information Sharing.docx”

A network is a collection of computers and devices connected together. The internet is the world’s largest computer network. This rise in telecommunications and both wired and wireless networks has opened up the possibilities for telecommuting (working typically at home but tethered to the company’s office) and teleworking (working from anywhere using mobile devices and smartphones). Studies have shown that telecommuting can actually increase a company’s productivity. Teleworking, that is, working from anywhere, comes with a potential negative cost – the threat of “always working” and the parallel issue of “always being available or online.”

Would you like to have a job for which you telecommute or telework instead of going in to the office? Why or why not? What are some of the advantages and disadvantages for you as the employee and for the business as the employer in having teleworking or telecommuting an accepted policy?



Question 3. –Use attached doc for this question “ Knowledge Management.docx” Your life is somewhere in a database

Are you comfortable with giving away some of your privacy for increased security? Why or why not? How far would you let the government go in examining people’s private lives? Or how much access should we have to certain aspects of others’ private lives? For example, should States share criminal databases? Many TV shows depict law enforcement personnel accessing readily accessible databases that contain all types of records about individuals –records about everything from address to telephone records to finances, insurance, and criminal history. Specifically, should a database of people paroled or released for crimes be made public? Why or why not? What about those who have committed other types of crimes? Who should have access to the database? Why?


Question 4 –Use attached doc for this question “ CRM.docx”

If you are shopping online, how do you determine whether the merchant is trustworthy? Do you use a different method to determine trustworthiness when you walk into a store and need to use a credit card for a purchase? Who is better positioned to regulate online transactions and handle irregularities or complaints – consumer advocacy groups or the government? You might need to do some research on the purposes and functions of consumer advocacy groups AND the method of filing a consumer complaint with a consumer protection office


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